Introduction
Welcome to Rakoma Car Rental!
These terms and conditions outline the rules and regulations for the use of Rakoma Car Rental’s Website, located at https://rakomacars.co.za/.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Rakoma Car Rental if you do not agree to take all of the terms and conditions stated on this page.
Cookies
The website uses cookies to help personalize your online experience. By accessing Rakoma Car Rental, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License
Unless otherwise stated, Rakoma Car Rental and/or its licensors own the intellectual property rights for all material on Rakoma Car Rental. All intellectual property rights are reserved. You may access this from Rakoma Car Rental for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Copy or republish material from Rakoma Car Rental
- Sell, rent, or sub-license material from Rakoma Car Rental
- Reproduce, duplicate or copy material from Rakoma Car Rental
- Redistribute content from Rakoma Car Rental
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Rakoma Car Rental does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Rakoma Car Rental, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Rakoma Car Rental shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Rakoma Car Rental reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Rakoma Car Rental a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law, and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Rakoma Car Rental; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Rakoma Car Rental. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Rakoma Car Rental’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Detailed description of goods and/or services
Rakoma Car Rentals (PTY) Ltd. is a business in the car rental industry that provide rental and shuttle service to the public.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 days and booking confirmed by way of Email or SMS.
Refunds policy
The provision of services by Rakoma Car Rentals (PTY) Ltd. is subject to availability. In cases of unavailability, Rakoma Car Rentals (PTY) Ltd. will refund the
client in full within 30 days. Cancellation of orders by the client will attract a R250,oo administration fee.
Customer Privacy policy
Rakoma Car Rentals (PTY) Ltd. shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed on:
https://www.justice.gov.za/legislation/acts/2000-002.pdf
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Rakoma Car Rentals (PTY) Ltd. bank account, the
details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for Rakoma Car Rentals (PTY) Ltd. via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on
the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Rakoma Car Rentals (PTY) Ltd. separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).
Responsibility
Rakoma Car Rentals (PTY) Ltd. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Rakoma Car Rentals (PTY) Ltd. chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature GF 04, Block D,Pineslopes Office Park,Cnr, Witkoppen Rd, Sandton, 2191.
Variation
Rakoma Car Rentals (PTY) Ltd. may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Rakoma Car Rentals (PTY) Ltd. based in South Africa trading as
Rakoma Car Rentals and with registration number 2018/611978/07.
Rakoma Car Rentals (PTY) Ltd. contact details
Company Physical Address: GF 04, Block D,Pineslopes Office Park,Cnr, Witkoppen Rd, Sandton, 2191
Email: info@rakomacars.co.za
Telephone: 010 446 9875
